IT Service Contracts May 28, 2018

Are you unhappy with how your IT systems are being managed right now? You may have some type of deal with a provider, but it is not giving you everything that you need. We can explain why this is happening. There are many IT companies out there offering “when it breaks we fix it” deals. And these deals are very simple. When something goes wrong, they will help you remotely or in person. It sounds simple because it is. But that does not mean it works for every business, especially in the modern economy where we rely on IT so much.

computer repair lancaster

The fact is that if you are running a business that relies on computers and networks, then you will need your system running 24/7/365. And that is why the top IT support and computer repair lancaster companies offer a new solution. With these computer repair Lancaster and IT support firms, you can get into a deal where they proactively monitor your system and take care of issues. This is a lot better value for money. And most importantly, it will ensure that your disruptions are minimal. We can show you some examples to illustrate the difference.

Let us say that your IT systems are down. Your internet is not working, wired or wireless. You call the first company and they will take a look at the issue. But they only react when you call them. Time has already passed. It takes them two or three hours before your internet is back up. Now let us look at the second company. They will have a way of monitoring your systems 24/7, which means they already know the second your network goes down. Before you call, someone has already started working on a solution.

Within 30 or 45 minutes, your internet is back up. Most outages are even less – as they can fix minor issues within 5 or 10 minutes. Those are the types of outages a business can live with. They are not ideal, but they happen sometimes. And it is thanks to the top IT service and computer repair businesses in the area that you can enjoy better support than you did before. It is the reason why we recommend that you get out of the “we fix it when it breaks” agreements, as those are outdated.

Categories Computer Repair